Methods of Packaging

All goods that we ship are packed in extra-strength sealed corrugated cardboard packaging or sealed air mailing bags.

Experience shows that smaller packages travel better, so ordinarily we advise making up
packages containing no more than 4 CDs, or 2 DVDs with 2 CDs.

This will also keep the value of the package down, which will minimise the chance of your country's Customs charging you any Import Taxes or other Duties - again, our experience is that such charges on packages of these sizes are very unusual in most countries.

How long it takes for your package to reach you

Packages to our UK customers are despatched by First Class mail.

All packages to overseas destinations are shipped via standard Air Mail - this usually takes around 7-10 days to reach most destinations worldwide.

The optional Airsure® Priority Express Mail service aims to have packages delivered faster than standard Air Mail - see below for destinations to which this service is available.

Shipping & Handling Costs for CDs & DVDs

Packages to the UK are charged at GB£0.99 + GB£0.69 per item.

Packages to the Rest of the World are charged at GB£2.49 + GB£0.99 per item.

Please note that charges for other items (e.g: Books) may vary according to size and weight - please see individual product pages for the exact item charges applied to such items.

Extra Shipping Services

The following services are available at extra cost for
packages shipped within the UK,
and provide tracking facilities at the UK Royal Mail web site:-

  • UK Recorded Signed For™ Delivery is available at an extra charge of GB£1.25 per package
  • UK Special Delivery™ Next Day is available at an extra charge of GB£5.95 per package


The following services are available at extra cost for
packages shipped overseas from the UK,
and provide tracking facilities at the UK Royal Mail web site:-

  • International Signed™ is available for deliveries to most countries - your item will be tracked until it leaves the UK, and only handed over at its final destination once a signature has been obtained from the recipient.

    International Signed is available at an extra charge of GB£6.45 per package.

  • International Tracked™ is ideal for sending important or valuable goods, offering tracking at five points after despatch as well as an online confirmation of delivery.

    International Tracked is available at an extra charge of GB£6.45 per package.

    International Tracked is presently only available to these destinations:- Andorra, Australia, Austria, Belgium, Brazil, Canada, Canary Islands, Croatia, Denmark, Estonia, Finland, France, Germany, Hong Kong, Hungary, Iceland, India, Ireland, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Poland, Portugal, Singapore, Spain, Sweden, Switzerland, and the U.S.A.

  • International Tracked & Signed™ is a combination service offering full end-to-end tracking, signature on delivery and an online delivery confirmation.

    International Tracked & Signed is available at an extra charge of GB£6.95 per package.

    International Tracked & Signed is presently only available to these destinations:- Andorra, Argentina, Austria, Belarus, Belgium, Bulgaria, Canada, Cayman Islands, Croatia, Czech Republic, Denmark, Ecuador, Finland, France, Germany, Gibraltar, Greece, Hong Kong, Hungary, Iceland, Ireland, Italy, Japan, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Poland, Portugal, Romania, San Marino, Singapore, Slovak Republic, Slovenia, South Korea, Sweden, Switzerland, Thailand, Trinidad & Tobago, and the U.S.A.

For up-to-date information about which of the above services are available for deliveries to your country, please check the UK Royal Mail web site.


Customs

All packages shipped overseas are accompanied by a CN22 Customs Declaration.

Customs worldwide reserve the right to randomly check the contents of all packages for drugs or other illicit goods.

This can occasionally add to the delivery time of your package - it is rare, but it does happen.

All Import and other Taxes and Duties are the responsibility of the Customer - Discount Music Connection (UK) is unable to take any responsibility for any charges levied within your own country.

However, we will always package your goods to minimise the risk of such charges being levied, within the bounds of international law.

Still Unsure?

If you are still unsure about how to calculate Shipping & Handling costs for your order,
please contact us - we will be pleased to advise you personally.